Lemon verbena is a perennial shrub or subshrub growing to 2–3 metres (7–10 ft) high. The 8-centimetre-long (3 in), glossy, pointed leaves are slightly rough to the touch and emit a strong lemon scent when bruised (hence the Latin specific epithet citrodora—lemon-scented).

Sprays of tiny purple or white flowers appear in late spring or early summer, although potted lemon verbenas may not flower. It is evergreen in tropical locations, but is sensitive to cold, losing leaves at temperatures below 0 °C (32 °F), although the wood is hardy to −10 °C (14 °F). Pruning is recommended in spring to encourage a bushy form. Due to its many culinary uses, it is widely listed and marketed as a plant for the herb garden. Researchers have identified anxiolytic effects in rat models.